Product Warranty Statement

Product Warranty Statement

Thank you for choosing Blendtech industrial products. We take pride in delivering high-quality and reliable products, and we stand behind the craftsmanship and performance of each item we distribute. As part of our commitment to customer satisfaction, we offer the following warranty:

Warranty Coverage:

Blendtech industrial products are covered under warranty against defects in materials and workmanship for a period of 12 months from the shipping date. This warranty applies to all eligible products purchased directly from Blendtech or authorized distributors.

Warranty Terms:

1. The warranty period begins from the date of shipment from Blendtech or the date of purchase from an authorized distributor, whichever is earlier.
2. During the warranty period, Blendtech will repair or replace, at its sole discretion, any product found to be defective in materials or workmanship.
3. The warranty does not cover damages or malfunctions caused by improper use, negligence, accidents, unauthorized modifications, or failure to follow the product's operating and maintenance instructions.
4. To claim warranty service, the customer must provide proof of purchase (invoice or receipt) and notify Blendtech of the defect within the warranty period.
5. Any repair or replacement under warranty will not extend the original warranty period.

How to Make a Warranty Claim:

To initiate a warranty claim, please contact our customer support team at [insert contact details]. Our team will guide you through the process and provide further instructions on returning the product, if necessary. Please have your proof of purchase ready when making a claim.

Exclusions:

Please note that the warranty does not cover the following:

• Normal wear and tear of the product.
• Damage resulting from accidents, misuse, or improper handling.
• Damage caused by non-authorized repairs or modifications.
• Products not purchased directly from Blendtech or authorized distributors.

Limitation of Liability:

Blendtech's liability under this warranty is limited to the repair or replacement of the defective product. In no event shall Blendtech be liable for any indirect, consequential, or incidental damages arising from the use of our industrial products.

Customer Rights:

This warranty is in addition to any rights and remedies provided under the applicable laws. Customers may have other statutory rights that vary depending on the jurisdiction.

Blendtech reserves the right to amend this warranty statement at its sole discretion. For the most up-to-date warranty terms, please contact our customer support at helpdesk@blendtech.com.

Thank you for your trust in Blendtech. We are committed to delivering excellence in every industrial product we create. Should you have any questions or need assistance, please feel free to reach out to our customer support team.

This warranty statement is effective from 1 Aug 2023.