Order Processing and Delivery
Custom-Built Items
At TerminalSource.net, we take pride in offering custom-built items that are crafted with precision and attention to detail. As most of our products are made-to-order, please allow for a standard delivery time ranging between 2 to 8 weeks. Rest assured, we work diligently to ensure your order is processed and delivered to you as quickly as possible.
Order Confirmation and Tentative Delivery Date
Once you place an order with us, we will promptly confirm the details and start processing your request. Our team will assess the specifications of your custom-built item and provide you with a tentative delivery date. Please note that this date is subject to change based on factors such as material availability and production capacity.
Shipping Options and Cost
Shipping options and costs will be determined based on the weight, dimensions, and destination of your order. After the order is received and processed, we will inform you about the available shipping options and their associated costs via email. You can then choose the shipping method that best suits your needs.
Order Tracking
Once your order is dispatched for delivery, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated delivery time.
Shipping Restrictions
At TerminalSource.net, we comply with standard Canadian laws and regulations regarding shipping. Please note that certain products may be subject to shipping restrictions based on their nature and destination. In such cases, our team will inform you of any restrictions before finalizing your order.
Shipping Address
Please ensure to provide an accurate and complete shipping address during the checkout process. We are not responsible for delays or delivery issues caused by inaccurate or incomplete address information.
International Shipping
Currently, we only offer shipping within Canada. We apologize for any inconvenience caused, but we hope to expand our international shipping options in the future.
For any questions or concerns regarding shipping, please do not hesitate to contact our customer support team. We are committed to providing you with the best possible service and ensuring a seamless delivery experience. Thank you for choosing TerminalSource.net for your custom-built items.